FAQ

Sinofloc provides the regular packages and also customized packages, please check here:

Yes, we could put customized labels to the packages on your requests.

Usually, the lead time is within 2 weeks, if it’s urgent order, Sinofloc will book the fastest and earliest vessel, will try best to ship out asap.

Sinofloc always books direct and fastest vessels to the destinations.

Usually, it takes 21-30 days to the basic ports of western Noth American ports; 35-40 days to western South American ports; 30-45 days to European ports (due to the red sea crisis, now extended to 45-60 days); about 1 week to most east Asian ports by sea; about 30-40 days to mid Asian regions by train; About 30 days to African ports, About 18-30 days to eastern Australian ports, and about 30 days to western Australian ports.

Please contact your Sinofloc account manager to consult the exact shipping time base on your destination (port or inland city).

Sinofloc has more than 100 regular grades for the different applications. Please provide the details of your applications (working conditions, equipment type and so on), Sinofloc will give recommendations and provide free samples for initial lab testing, and then go on to the industrial trails, and take the cost into consideration, and determine the most suitable products.

For the solid dry PAM and SAP products, the shelf life is 24 months.

For the emulsion PAM, the shelf life is 12 months.

The product should be kept dry place and the storage temperature is 0℃ to 35℃, away from direct sunlight and moisture.